Seriously, all I want is my stuff back, finish a few projects and go home. Sounds simple, right? Especially the getting my stuff back part. Apparently it’s not.
I stored 4 prints and 10 A2 sized framed images at Museum Gallery in Cape Town at the end of 2010, with the promise to get them back when I was next in town. I was part of their opening show ‘The New Landscape’ and had a good working relationship with them. I blogged about the show here. When I left CT, I asked if I could store some of my work at the gallery while I was in Europe. They said yes, no problem. Fast forward 15 months. I am back. And I have been *trying* to get my work back since April 5th and obviously still haven’t got it.
First thing I did was to simply go to the gallery. There was no one there. In fact, half the gallery seems to have been closed. So I wrote an email instead, asking for an appointment to come fetch my prints & frames. I got a swift reply from the owner/manager saying that he was out of town, but that he would look for my prints and get back to me as soon as he returned to town. That’s cool. I did not hear from him again. So I sent another email. And another one and another one. And, in fact, another one. I phoned and left a voicemail message. Finally, an email reply. He was on holiday, but he would get back to me a.s.a.p. “Asap” again, eh? I am sensing a theme here.
As to be expected, nothing happens. I phone again, I email again. I went down there again. We speak on the phone, again. I offer to come help look for the prints. “No no, you don’t want to be down there”. He will look for it, and will get back to me tomorrow morning, or this afternoon or whenever.
Anyway, you get the idea. There is always an excuse; he’s out of town, the electricity is out and he can’t see anything, they are taking down one exhibition and building the next, but once that’s done, sure ‘I’ll get to the archive’. Best of all was when he suggested it was my fault because it took me more than a year. What are we, in high school?
You are running a business, I made a deal with you guys that it was ok to store my stuff there, now I want it back. All you have to do is set up an appointment and keep your word. I am not your ex-girlfriend asking for an old t-shirt back. This is my work and frankly, returning it is your work.
Anyway, you get the idea. I am being strung along, given the run around, lied to. But, I still want my work back.
And this sucks.